Privacy Policy

Welcome to Shourov's Attire. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions, please contact us at ceo@greencapeapparel.com.

We collect the following types of information:

• Personal Identification Information: Name, phone number, email address, and delivery address when you place an order or create an account.
• Order Information: Details of products you purchase, payment method (e.g., Cash on Delivery), and order history.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and device information.
• Communication Data: Messages or enquiries you send to us via WhatsApp or email.

We use the information we collect to:

• Process and fulfil your orders.
• Communicate with you about your order status.
• Respond to customer service requests and support needs.
• Send you promotional communications (only with your consent).
• Improve our website, products, and services.
• Comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Delivery Partners: Your name, phone number, and address are shared with our courier or delivery service to complete your order.
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are generally retained for 5 years for accounting and legal purposes.

We implement industry-standard security measures to protect your personal information, including encrypted database storage and secure HTTPS transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies to enhance your browsing experience and remember your session preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at ceo@greencapeapparel.com.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.